• Sept. 12, 2022


It all starts with a problem

Every application or product must solve a problem or innovate a market or process. That's exactly how Fyzion was created, naturally, as a solution to a problem. A couple of years ago, the wife of the CEO of our company Endevel started complaining about the problems that made it difficult for her to do her job as a physiotherapist. These were mainly the constant tracking of patient charts, the clarity of bookings, and much more. We spent some time analyzing her problems. We carefully wrote down everything she would appreciate the app being able to do. After such an analysis, hypotheses emerge that need to be tested with a larger group. So we went to other physiotherapists and asked them if they had similar problems. Consequently, we concluded that the time to digitize physiotherapy was now!

Link and connect

Based on the initial analysis and hypothesis testing, we proceeded to wire the model. That is, we devise the overall functioning of the application and its basic structure. As you can see from the image below, even a few screenshots can mean dozens of interconnections. At this stage, the structure often changes based on initial testing and feedback from physiotherapists.

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Time for a make-up

After completing the wireframe model and application structure, we set about creating the design. At this stage, it is important to think about making the app not only pretty but also user-friendly (UX). This was taken care of by us designer together with the product manager. When creating the design, it is important to think about who the target audience is, how much they understand and are used to similar web applications, and to adapt the final UI and UX to that.

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Usability testing

The moment we had the first version of the design ready, we went around the physiotherapists again and did usability testing with them. This involves setting simple tasks and seeing how the target group copes with them. It tells us a lot about whether we have managed to hit the needs of the "target group". Well-prepared usability testing can reveal a lot of small details that are crucial for an app. Sometimes it can happen that users are spouting feedback at you and you have to prioritize what to do first and what to do later. Often, even MVPs (Minimum Viable Products) are a lot to throw out because they are not that important for getting the product off the ground. Even Antoine de Saint-Exupéry himself said, "Perfection is not achieved when there is nothing left to add, but when there is nothing left to take away." This is a good thing to keep in mind when building an MVP.

End of the beginning

The development started one week after the completion of the preparatory phase and continued for the following month. Currently, the finishing touches are being put on the app as it prepares for its first physiotherapists. Several have already expressed interest in the app, which makes us very happy! Because the more physiotherapists' time we can save, the more time their patients will have.

But the important thing is that now we are only at the beginning of the first phase of the application whereby we count on at least five. In each of them, we will add new features based on feedback from physiotherapists.

More at https://fyzion.cz